Introduction to Seller Fees
Overview
Type of Seller Fee | Description |
Platform Commission Fee | An amount charged for each successful sale. |
Transaction Fee | An amount charged for processing successful orders |
Platform Commission Fee
After an order is successfully delivered to buyers, TikTok Shop will automatically deduct a fee from the final order/payout settlement. This is the Platform Commission Fee, and is charged based on rates that differ for each product sub-category.The Platform Commission Fee rate, GST inclusive, is:
From 00:00, 15th July, 2025, Singapore time
From 00:00, 1st October, 2025, Singapore time, the three categories Massage devices, Hair dryers, and Curlers & straighteners will be moved from the Fashion cluster to the Electronics cluster. Their commission rate remains unchanged. The commission fee rate overview is as follows: 
From 00:00, 1st April, 2026, Singapore time
For more details of the platform commission fee, how to calculate the fee of your order, and other FAQs, please read this article.
Transaction Fee
After an order is successfully delivered to buyers, TikTok Shop will automatically deduct a fee from the final order/payout settlement. This is the Transaction Fee, and is charged to all sellers for processing successful orders in TikTok Shop.The Transaction Fee rate (GST inclusive) is:
- Before 00:00, 1st of October, 2025: 2.18%
- From 00:00, 1st of October, 2025: 3.27%
Other Fees and Adjustments
Below are all other types of fees and adjustments that sellers may see on TikTok Shop.Fees/Adjustments | Explanation |
| Actual shipping fee | The actual shipping fee calculated based on the weight/dimensions measured by the carrier |
| Platform shipping fee discount | The shipping fee discount provided by TikTok Shop in accordance with a campaign policy |
| Customer shipping fee | The shipping fee borne by the customer based on the product weight uploaded by the seller |
| Refund customer shipping fee | The shipping fee return to the customer |
| Seller shipping fee | The shipping fee borne by the seller |
| Actual return shipping fee | If the seller is responsible for the return, the return shipping fee will be charged |
| Shipping fee subsidy | A positive amount represents a shipping fee subsidy the seller received and a negative amount represents a shipping fee subsidy the seller needs to return |
| Affiliate commission | The amount the sellers paid to creators via the Affiliate Program |
| Affiliate partner commission | The amount users paid via affiliate partner's links multiplied by the affiliate partner commission rate (This is the amount users actually paid exclusive of the discounts of any TikTok Shop coupons or seller coupons.) |
| Shipping fee adjustment | Adjustment when there are differences with or mistakes in the shipping fee paid by the seller |
| Shipping fee compensation | Compensation to sellers due to differences between the actual shipping fee and the pre-paid shipping fee |
| Chargeback | The charge that is returned to a payment card after a customer successfully disputes an item on their account statement or transactions report |
| Customer service compensation | Compensation paid by customer services to customer after the after-sales period is completed or extra compensation is paid |
| Promotion adjustment | Adjustment when there are differences in the marketing activities paid by the seller |
| Platform compensation | Compensation to seller as a result of seller's success in appealing customer dispute. |
| Platform penalty | After identifying a violation of platform policies, platform deducts the corresponding penalty amount from the seller's account. Please see the notification sent to the seller's email address. |
| Sample shipping fee | Fees charged for sending samples using platform logistics provider |
| Logistics reimbursement | Reimbursement paid by the platform for losses or damages due to logistics-related issues |
Return/refund of an order paid by the platform, not the sellers, because the return/refund has been verified to be not responsibility of the seller | |
| Platform reimbursement | Platform refund without return because the buyer is responsible for the issue |
| Platform refund without return. Refer to the TikTok refund without return policy for more details | |
Return/refund of an order paid by the platform, not the sellers, because the return/refund has been verified to be not responsibility of the seller | |
| Subsidy paid by the platform as a result of customer dissatisfaction | |
Deductions incurred by seller | Return shipping cost borne by the seller because of product or shipping issue |
Cost borne by the seller because order is empty, fraudulent or not similar to product description | |
Product from this order is considered counterfeit | |
Product from this order is defective | |
Cost borne by the seller because the seller is responsible for customer's dissatisfaction | |
| Shipping fee rebate | The shipping fee rebate given to the seller due to participation in a platform campaign |
| Warehouse service fee | Fees charged for providing warehouse services, such as bagging deliveries, bagging delivery materials, adhering barcodes, inspecting new products, etc. |
| Platform commission adjustment | Adjustment when there are differences in the platform commission paid by the seller |
| Platform commission compensation | Compensation to the seller when there are differences in the platform commission paid by the seller |
| Top up for ads from settled balances | Settled balances of the shops will be used to pay for ads, when sellers enable "auto pay ads with shop GMV" |
| Seller co-funded voucher discount | Seller's portion of Co-Funded Voucher discount amount (funded by the seller) during seller's participation in Co-Funding Campaigns |
| Refund of seller co-funded voucher discount | The discount amount refunded to the seller which is derived from seller's portion of Co-Funded Voucher (funded by the seller) during seller's participation in Co-Funding Campaigns. |
| Platform discounts | Platform discounts is the total amount of discounts funded by the platform. This amount is derived from: i) Discounts funded by platform through Platform's Direct Subsidy, Platform Flash Deal, Platform Buy More Save More and Platform Voucher. ii) Platform's portion of Co-Funded Voucher discount amount (funded by the platform) during Co-Funding Campaigns. |
| Refund of platform discounts | The discount amount refunded to the platform. This refunded amount is derived from: i) Discounts funded by platform through Platform's Direct Subsidy, Platform Flash Deal, Platform Buy More Save More and Platform Voucher. ii) Platform's portion of Co-Funded Voucher discount amount (funded by the platform) during Co-Funding Campaigns. |
| Platform co-funded voucher discounts | Platform's portion of Co-Funded Voucher discount amount (funded by the platform) during Co-Funding Campaigns |
| Refund of platform co-funded voucher discounts | The discount amount refunded to the platform which is derived from platform's portion of Co-Funded Voucher (funded by the platform) during Co-Funding Campaigns. |
| Seller shipping fee discount | The shipping fee discount provided by sellers |
| Estimated package weight | Product weight uploaded by the seller |
| Actual package weight | Weight measured by the carrier |