Seller Registration

Registration Page

Firstly, visit TikTok Shop Seller Center Singapore to sign up for a shop.

Registration options

Option 1 - Register with your TikTok Account

You can sign up using your TikTok account. This can be done by selecting "Use QR code" and following the instructions, or by logging in using the phone/email/username associated with your TikTok account.

Option 2 - Register with Phone Number or Email

You can register using your Mobile Number or Email. Simply enter your details, set a password, and enter the verification code sent to you.
The phone number or email you use during sign-up will automatically serve 2 purposes which can be modified anytime later.

• Log-in credentials: Your access to the Seller Center.
• Platform updates: Where TikTok Shop will send important platform news and official updates.
  

Important:

• Security: We verify your phone or email to keep your account safe and ensure it's really you.
• One account limit: Each phone number or Email can only be used for one TikTok Shop account for an individual entity. If you wish to open a second shop, you will need to use different contact details.
  

Set Up A Store

Step 1 - Identity Verification

To start selling, you'll need to complete a quick verification process. This keeps the platform safe for everyone, and your data remains private and secure.

1. Basic Info: Choose your business type and create a shop name.
2. Contact Details: Provide your phone number, email, and home address.
3. Verification: Upload your ID or business documents (and proof of address if requested).
   

Step 2 - Store Setup

Follow the tasks on Seller Center to complete your store set up.

• Upload product listings for product visibility on TikTok app once your qualification documents are verified. Prior to uploading your first product, the system will prompt you to input the information below;
  • Tax information to facilitate income withdrawal
  • Warehouse address for smooth aftersales operation
    
    

Step 3 - Link your TikTok Account

Once your qualification documents are verified, it's time to get your store an Official TikTok Account. This can be an existing TikTok account or a newly created one.
Please note that a store can bind with 1 Official Account and 4 Marketing Accounts.
Now your shop is all set! Get ready for your first order and happy selling on TikTok Shop!
Note: If you get stuck during sign-up, we’re here to help! Simply click the "Help" button in the top right corner of your screen to submit a support ticket. Our customer service team is ready to assist you with any questions.

FAQ

1. Can I modify log-in information?

Yes, you can modify login credentials by yourself at Seller Profile > Account Information.
Important things to know:

• Security check: For your protection, you must verify your identity using your current Email or phone number before you can set up a new one.
• Separate updates: Changing your login credentials will not automatically update your Seller Contact Information (and vice versa). If you want to change both, you must update them separately in your settings.

2. What should I do if my documents got rejected in the verification process?

• Please refer to the rejection reason displayed on Seller Center and adjust accordingly.
  

3. What if I enter the wrong phone number or email during sign-up?

• Don't worry. To finish signing up, you must enter a One-Time Password (OTP) sent to that device. If you don't receive the code within a minute, it's likely there was a typo. Just go back, correct your details, and request a new code.

4. I forgot my Seller Center password, what should I do?

• Visit "Contact Us" on the top right corner to raise a ticket to our live agents. Read more.

5. Can I change my business type later?

• Yes, you can do it right at Account Setting > Qualification Center page on Seller Center. Please learn more here.